+ Gift Vouchers
Gift Vouchers are valid for a period of 12 months from date of purchase, and bookings must be made within this period. Gift Vouchers are for one-time use only. To book your session using a voucher, bookings must be made by contacting Ladd Studios via email or phone. Gift vouchers may be used for any audio service offered by Ladd Studios per our rates which may be subject to change. Should the total spend be more than the value of the gift voucher, Ladd Studios will invoice for the difference and this must be paid as per the booking terms and conditions. The original gift voucher must be presented upon booking and session date. If the voucher cannot be produced upon check-in, then payment must be made for the booking. In this instance the voucher can still be re-used at a future date prior to the expiry date. Should the expiry date lapse before the voucher being used, an extension can be made for an additional fee. Gift vouchers may not be refunded, exchanged or redeemed for cash. No credit or change will be given on the unused portion of the voucher. Gift vouchers are not replaceable if lost, stolen or destroyed, photocopied or altered in any way and will not be accepted by Ladd Studios.
+ Session Musicians
Session musicians are available for hire either via the studio or externally. Any session musicians hired for the purpose of the project will be at the session musicians own hourly rate and will invoice for their time separately.
+ File Delivery & Back-Up
All audio files are delivered via a Dropbox link following payment and completion of post-production work. All work not requiring post-production can be released at the end of the session via a Dropbox link or to a client's USB or hard drive (formatted for Mac) following payment. It is advised that clients keep their own back-up files for all projects as Ladd Studios accepts no responsibility for lost or damaged files. Should additional file transfers be required in the future, this will be charged at the standard hourly rates.
+ Portfolio Samples
The client agrees to allow Ladd Studios to showcase any and all work created in the course of a project as part of our portfolio for the purpose of advertising and display. Ladd Studios acknowledges the confidential nature of projects and agrees to only display the final project work once the product has been publicly announced and launched by the client.